If your plans have changed and you need to extend your rental, call us at the number above to discuss your options.

What you’ll need

To assist you efficiently, please have your Rental Agreement or Reservation Number ready when you call. Our team will ask a few questions to verify your details as the renter/payee.

What we'll confirm

When extending your rental, we will confirm:

• Your new return date and time
• Your preferred return location or collection details
• The revised rental price
• Payment details for the extension

If paying by debit or credit card, an additional authorisation may be required before approving the extension.

Request by email

You can also submit a request by email by Clicking Here and selecting the following under the ‘How do you want to contact us?’ section:

1. Email
2. During Rental
3. Change Duration

Fill in the required details, and our team will contact you to process your request.

Click Here to see our FAQs for more information